Accessibility Statement

Last Updated: January 1, 2025

♿ WCAG 2.1 Level AA Commitment

BIOHACK CLUB LLC, operating as HVAC Care, is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website.

1. Our Commitment

We are actively working to ensure that our website — biohackcareclub.com — conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with:

• Visual impairments (including low vision and blindness)
• Hearing impairments
• Motor disabilities and limited dexterity
• Cognitive and learning disabilities
• Speech disabilities

2. Supported Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (iOS & macOS), TalkBack (Android)
• Voice Recognition Software: Dragon NaturallySpeaking, Windows Speech Recognition, Apple Dictation
• Keyboard Navigation: Full keyboard-only navigation is supported for all interactive elements
• Browser Zoom: Content is accessible at up to 200% zoom without loss of content or functionality
• High Contrast Mode: Our color system is designed to maintain readability in high-contrast display modes

3. Accessibility Features Implemented

Our current implementation includes:

• Semantic HTML5 markup for proper document structure
• ARIA labels on interactive elements (buttons, navigation, modals)
• Descriptive alt text on all meaningful images
• Color contrast ratios that meet or exceed WCAG 2.1 AA requirements (4.5:1 for normal text, 3:1 for large text)
• Keyboard-accessible navigation menus and call-to-action buttons
• Focus indicators visible on all interactive elements
• Resizable text without loss of content or functionality
• No content that flashes more than 3 times per second
• Viewport meta tag that permits user scaling (maximum-scale=5)
• Phone links formatted for screen reader compatibility
• Skip navigation link available via keyboard (Tab key on page load)

4. Known Limitations

While we strive for full WCAG 2.1 Level AA compliance, we are aware of the following current limitations:

• SVG Graphics: Some decorative SVG elements may have limited screen reader descriptions. We are working to improve title and description attributes on all SVGs.
• Third-Party Content: Content served by third-party services (such as Google Ads, embedded maps, or review widgets) may not fully conform to our accessibility standards. We have no direct control over third-party accessibility.
• Legacy Content: Some older content pages may have partial compliance. We are reviewing and updating these pages on an ongoing basis.

We are actively working to resolve all known accessibility issues and aim for continuous improvement.

5. Technical Specifications

This website is built to be compatible with:

• Current and previous major versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge
• Mobile browsers on iOS (Safari) and Android (Chrome)
• Windows, macOS, iOS, and Android operating systems

6. Feedback & Contact

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers, or if you need information in an alternative format, please contact us:

• Phone: (833) 677-1870 — available 24/7
• Address: 4615 Ponce De Leon BLVD, Coral Gables, FL 33146
• Website: biohackcareclub.com

We take accessibility feedback seriously and are committed to responding to all accessibility inquiries within 3 business days. If your request relates to accessing our HVAC services in an accessible format or via an alternative method, we will work with you to provide a suitable accommodation.

7. Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you have the right to contact the relevant supervisory body in your jurisdiction. In the United States, this may include the U.S. Department of Justice (ADA complaints) or the U.S. Access Board.

8. Ongoing Efforts

Accessibility is an ongoing effort. We conduct periodic accessibility reviews, test our website with real assistive technologies, and incorporate accessibility best practices into all new content and feature development. We are committed to maintaining and improving WCAG 2.1 Level AA conformance across all pages of our website.